You’ve heard this one. It’s the birthday of someone special. In your opportune hours of kindness and generosity, you planned to put them behind the wheel of a nice car and travel somewhere special, maybe even somewhere magical. You didn’t purchase rental car insurance.
Things didn’t go as planned.
It might have been an accidental dent on your door from a nearby car, or perhaps you were simply blamed for damage that you missed during the inspection when you were at peak excitement for the adventure ahead. Was it really your fault? You hand the keys back with a whopping $5000 hit to your credit card and a sour taste in your mouth as you utter… more>
“I have been hiring cars overseas and Australia all my life and this is the first time I have come across such a great service, being underwritten by Allianze is a bonus.
I found this website after being frustrated and found it on finder.com.au
Rental cars are costly. If the upfront hire fees aren’t enough, there are lots of other charges that can double the cost. That can be anything from increased insurance costs to reduce excesses, to hiring a child seat.
If you know how the system works, however, it’s possible to minimise costs.
If you’re booking a hire car, the first thing to do is to use comparison engines that list more than one rental car company……more>
Simply have the car rental agreement in your company’s name and away you go.
Reduce your corporate rate with the car rental company and save. Just let them know that
you do not need their CDW or Collision Damage Waiver to cover your company’s excess
anymore and each time you take a rental out get one of our policies for the employee.
I have booked a car when I will be in Brisbane in 10 days – taken out Insurance with your Company. (SHER100082*****)
This afternoon I received a phone call from the company I placed the car booking with. He quizzed me about why I hadn’t taken out insurance, and then became VERY pushy. He warned me I would be up for hefty costs if there was any damage. I stated I already had Insurance to cover my trip – and then he started!
Told me that any other Insurance ‘wasn’t worth the paper it was written on’ and told me I would have nothing but problems if I actually had to make a claim. Told me that no other Insurance company offers 3rd party insurance for car hire. Went on and on about the perils of NOT taking out car insurance with them (the car hire company). I stupidly them said ‘I use the same insurance company that my business does’ – meaning that the business I work for, always uses your company. Straight away he jumped on this and said – ‘you have falsely stated this is a private hire’… and proceeded to tell me he would have to cancel the hire. He would barely let me explain! It took quite a few minutes to get through to him.
I felt he was intimidating, pushy and in some ways, aggressive. Just thought I would let you know.CF.
Hi CF I really appreciate this or any other feedback.
I think we should name and shame companies like this as they are fighting back
(unfairly) to try regain their outrageous profits that they make from the insurance.Granted that he is right in a way, that it will be a bit of a hassle getting paperwork
etc if you need to make a claim but that is why you get it so much cheaper than
their waiver (they can’t call it insurance).
If I were you I would write him a very firm letter stating that you will not be using his services again.
Ultimately that is what capitalism is all about and it sounds like his service was unsatisfactory to you.
PS do you mind if I put you anonymous email on our blog along with my answer?
Last October we reserved a car through Enterprise and collected it from Locauto Rent-a-car at Pisa Airport in Italy. We took out Locauto’s own Zero Excess Package (ZEP) – at a cost of almost £300 – knowing we would be covered for any eventuality. Unfortunately, on a very wet day in Viareggio, as my husband was driving away from a parking space, an Italian woman drove around the corner and into the side of our car. (She was on her mobile phone and clearly not concentrating.) more >
When you pick up your holiday vehicle, the staff at the car hire desk will normally try and sell you a number of extras, including excess insurance. However, pay for excess insurance at the car hire desk and you’ll probably pay far more than you should. more>