How to Make a Claim?
To make a claim please call Allianz Global Assistance on 1300 725 154 or
All claims are managed by Allianz Global Assistance
To make a claim please follow these 3 steps:
- Download and complete the relevant sections of the Allianz Global Assistance claim form .
- Provide copies of supporting documentation - detailed on the claim form.
- Provide documents to Allianz Global Assistance’s team for processing via post, fax or email.
Or email Allianz Global Assistance:
For customers outside of Australia, please call +61 7 3305 7499 and select option 2 for claims assistance.
Here is a link to our claims checklist PDF.
*Please note your policy takes some 24 hours, after registration, to go into the Allianz Global Assistance system.
# Claims are processed within 10 working days after Allianz Glabal Assistance receives all appropriate documentation.